11 Responses

  1. Michelle
    Michelle June 14, 2015 at 6:10 pm | | Reply

    I would write the letter…

  2. Pauline Walton Shaw
    Pauline Walton Shaw June 14, 2015 at 6:28 pm | | Reply

    You are your mother’s daughter! I would write the letter, knowing that I will be ignored and frustrated because I was ignored once again. Usually you really cannot get corporations to listen!

  3. April
    April June 15, 2015 at 12:16 pm | | Reply

    Write the letter, comment on their facebook page AND tweet it! They HATE negative press and will usually respond that way. Especially if the other members of your flight jump on the posts

  4. Alicia Little
    Alicia Little June 16, 2015 at 1:52 pm | | Reply

    Gawd, I hate the airline industry. How did it get to be so awful? I try to avoid flying, but sometimes there’s no choice. Write the letter—they still should hear your complaint regardless of giving you compensation for a different issue altogether.

  5. Linda Roy
    Linda Roy June 17, 2015 at 3:00 pm | | Reply

    Wow. And for what airlines charge…and for every little thing, no less, they could get it right. Sheesh.

  6. Kristine @ MumRevised
    Kristine @ MumRevised June 18, 2015 at 11:42 am | | Reply

    Write the letter. I once wrote a letter to the airline and they did send me a voucher of some sort. We always say the Air Canada motto is ‘We’re not happy until you are unhappy’. Maybe it should be used for the industry though.

If you don't comment, then I'm just talking to myself -- and I do too much of that already.

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